1. Introduction

Welcome to Pugs & Hugs (“I”, “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website [Insert Website URL] or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, address, and any other details you provide.
• Pet Information: We may collect information about your pets, such as their name, breed, age, and health needs.
• Usage Data: We may collect data on how you interact with our website, such as your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Communicate with you regarding your bookings or inquiries.
• Personalise your experience on our website.
• Improve our website and services.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing our services to you, so long as those parties agree to keep this information confidential. And not use it for their own marketing purposes… in other words, they should not use your information to contact you directly.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Request the deletion of your personal information.
• Object to the processing of your personal information.
• Withdraw your consent at any time (where processing is based on consent).

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies. You can view our Cookie Policy here.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Pugs & Hugs

Email: info@pugsandhugs.co.uk
Phone: 07444 123456